AT Ghana, which is well recognized as one of the most reputable and trusted companies in Ghana, is currently announcing their various job vacancies. They are in need of workers to join their team to work on it.
Job Summary
• The successful candidate will join our team as a retail executive in the Customer Experience department.
• (S)He will report to the retail shop manager and will interface with customers, ensuring that their service needs are identified and resolved to enhance customer experience.
APPLY NOW: Job Vacancy at AT Ghana currently hiring
Key Responsibilities
• Working closely with the shop manager to ensure uniformity of AT Retail CEX guidelines.
People
• Participate in all trainings and personal development exercises.
• Engage in all team briefing and coaching programs to enhance service delivery in the shop.
Process
• Ensure healthy acquisitions and compliance on activations.
• Responsible for driving enhanced customer experience in the shop.
• Enforce adherence to all customer service procedures and processes.
Customers
• Ensuring that all customer queries/complaints are resolved as per SLSLAs.nsure good ratings on T-NPS and CES.
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Qualification Required & Experience
• Bachelor’s degree from a recognized institution
• 2-3 years of experience in retail operations.
Core Competencies
• Excellent knowledge in retail operations
• Excellent analytical and problem-solving skills
• Excellent planning skills? Excellent interpersonal skills
• Excellent and effective communication skills, both orally and in writing
• Culture sensitivity
Location: Accra
How To Apply For The Job
Interested and qualified applicants should send their applications & curriculum vitae to:
Recruitment@at.com.gh
Kindly indicate the role you are applying for in the email subject.
Closing Date: 27 March, 2025
Ready to be part of our dynamic and innovative team? At AT, we enhance the value of our employees by providing long-term growth and opportunities in an ever-evolving work environment. Our values are at the core of what we do and represent who we are: simplicity, transparency, and relevance. Initiate your journey to be part of our world-class team and experience a rewarding career.
